Cancel/ Change Order

At Emutee, we understand that plans can change — and we’re happy to help when they do.

Order Cancellation or Modification

• You may cancel or change your order within 24 hours of placing it at no additional cost.
• To request a cancellation or modification, please contact our support team within 24 hours by emailing support@emutees.com or submitting a request via our Contact Us page.
• After 24 hours, your order will enter production and fulfillment, and we will no longer be able to alter or cancel it since all items are made to order.

Important Notes

• Please double-check your shipping address and order details before confirming your purchase.
• We cannot be held responsible for delays or losses resulting from incorrect or incomplete addresses.
• If a package is returned due to an inaccurate address, customers may be responsible for additional shipping fees to resend the order.

Need Help?

If you have questions or need assistance, don’t hesitate to contact us.
Email: support@emutee.com
Address: 1131 N Magnolia Circle, Eustis, FL 32726, United States
Support Hours: Mon–Fri, 9:00 AM – 6:30 PM (Central Time)
Phone: +1 (518) 316-2628

Your satisfaction means the world to us — and we’re always here to make your experience smooth and worry-free.